Subscription Information

Subscription Inquiries

Chat with us via our chat system. if one of our team members do not reply within a few minutes they will get back to you as soon as possible and the response will be sent to the email provided in the chat. Please email us at with all questions, concerns and cancellation requests.


You may cancel at any time before your order has processed. Once the order is processed we are unable to cancel the order.

Subscription Updates

Any changes to your subscription can be done through the account portal by visiting or via email at


Guadalupe Roastery does not send notifications before customer is billed. However we send reminders to customers that need assistance updating their billing, shipping and payment information.